FAQs

Every product page includes a detailed size chart specific to that item. We recommend reviewing the listed measurements as well as any additional notes on stretch or fit for the best shopping experience.

Unfortunately, we do not currently offer a feature to check restock timelines or availability for specific items.
If an item is sold out, it may be due to various reasons—such as production delays or the item being discontinued. While restocks are not guaranteed, we are always doing our best to meet your interest and needs.
If you have any specific questions about an item, or if this answer didn’t fully address your concern, please feel free to reach out to us at support@lunariatoday.com. We’ll be happy to assist you as soon as possible.

Yes, we'd love to help you style your outfit!
Whether you're dressing for a vacation, a special occasion, or just everyday ease, we’re happy to offer personalized styling suggestions.
Simply send us an email at support@lunariatoday.com with details like the product you're considering, where you'll be wearing it, or what kind of vibe you’re going for — and we’ll get back to you with styling tips curated just for you.

Yes, we do!
You can purchase a digital Lunaria gift card right from our store. It’s the perfect way to let someone choose what they truly love. Gift cards are delivered by email and come with instructions on how to use them at checkout.

Lunaria is currently an online-only brand, and we do not have any physical store locations.
This allows us to focus on offering a carefully curated collection and providing a seamless shopping experience wherever you are.
We’re always here to help with sizing, styling, or anything else—just reach out anytime!

Once your order is confirmed, we begin a final quality check and move it into the shipping process right away.
Estimated delivery times are as follows:
• United States: 5–10 business days
• Canada: 8–14 business days
• Mexico: 7–12 business days
As Lunaria continues to grow thanks to your support, we are constantly working to shorten delivery times and improve your overall experience.
Thank you for your patience and for being a part of our journey.

Yes! As soon as your order ships, you’ll receive a shipping confirmation email with a tracking number. You can use this information to follow your package every step of the way.

We’re sorry, but we’re unable to change the shipping address once an order has been placed.

Unfortunately, we’re unable to cancel or modify orders once they’ve been submitted.

We're truly sorry to hear that your order didn’t meet your expectations. At Lunaria, we’re continuously working to improve every part of the shopping experience, and your feedback means a lot to us.
While we currently do not offer exchanges, you are welcome to request a return if your item qualifies. For full details on eligibility and how to begin the return process, please refer to our Return Policy at the bottom of our website.

We completely understand how important it is to receive your refund in a timely manner, and we truly appreciate your patience.
Once we receive and inspect your return, please allow 5–7 business days for the refund to be processed. You'll be notified by email as soon as the return has been completed on our side.
The refund will be issued to your original payment method. Please note that depending on your financial institution, it may take a little additional time for the funds to appear in your account.
You can refer to our Return Policy at the bottom of our website for more information. If you have any questions during the process, we’re always here to assist you.

We do our best to make returns as smooth and fair as possible. In most cases, return shipping is the responsibility of the customer.
However, if your item arrived damaged or if there was a shipping error, we will absolutely cover the return shipping costs.
We’re truly grateful for your understanding and support as a growing brand. If you’re unsure whether your item qualifies or need help with the return steps, please don’t hesitate to reach out—we’re always happy to help.

We sincerely apologize if your order wasn’t received as expected. Your satisfaction means everything to us, and we’re committed to making it right.
If you received a damaged, incorrect, or incomplete order, please contact us at support@lunariatoday.com within 7 days of receiving your package. Attaching clear photos of the item and your packing slip will help us resolve the issue more quickly.
If the issue is confirmed to be a result of a shipping error or damage during transit, we will gladly cover the return shipping cost and arrange for a full refund or resolution.
Thank you so much for your understanding and patience—we’re here to help, and we truly appreciate your support.

We're always happy to hear from you!
For any questions, concerns, or styling support, you can reach our team at support@lunariatoday.com.
We aim to respond within 1–2 business days, and we truly appreciate your patience while we take care of your request with the attention it deserves.